A Summerlin-based home-care provider has received regional recognition for work supporting older adults and families across Southern Nevada. For West Valley households researching help at home, the announcement offers a local starting point for learning about one agency’s services and approach.

A Better Solution In Home Care Summerlin was named among regional home-care agencies in a company announcement published Oct. 23, 2026. The recognition is a reason to look more closely at the provider, but families still need to compare services, policies, availability and personal fit before choosing care.

Founded by Kent and Melanie Christensen, the agency describes its work as non-medical assistance that helps clients manage daily routines in familiar surroundings. Depending on the client’s needs and agreed care plan, services may include:

• Help with bathing, dressing and grooming
• Companionship and supervision
• Meal preparation and light housekeeping
• Transportation and assistance with everyday routines
• Respite support for family caregivers
• Care planning and coordination

That distinction matters: non-medical home care can support daily activities, but it is different from medical home-health treatment. Families should ask which tasks caregivers may handle, how the provider responds when a client needs clinical attention, and when a licensed professional should be involved.

The company says care plans can be adjusted as circumstances change. A client might start with a few scheduled visits and later need a different arrangement after a hospital stay or a change in mobility. The appropriate schedule depends on the person’s preferences and safety needs, along with what relatives or other caregivers can provide. An initial conversation can help families describe those needs before making a longer-term decision.

The agency’s service-area information lists Summerlin, Henderson, Boulder City and other parts of the Las Vegas Valley. Families should confirm that the agency currently serves their neighborhood and can cover the days and hours they need.

When comparing providers, a short set of practical questions can clarify how care works from week to week:

• How are caregivers screened, trained and matched with clients?
• Who provides backup when a scheduled caregiver is unavailable?
• Can visit times or care tasks be adjusted as needs change?
• What are the rates, minimum hours and cancellation terms?
• Which payment options may apply, including private pay, insurance or other assistance?

Families can also ask how updates are shared, what happens if a client’s condition changes, and how to raise a concern. Written answers make it easier to compare agencies on the same points and understand the responsibilities of both the provider and the household.

The agency’s website describes its services and provides a way to request an assessment. It lists a Summerlin office at 7310 W. Smoke Ranch Road, Suite Q, Las Vegas, NV 89128. Contact the agency to confirm current details and whether an appointment is needed before visiting.

During an assessment, families may want to explain the specific routines that have become difficult and the kind of support the older adult would welcome. That can help clarify whether the requested help falls within the agency’s non-medical scope and what schedule could work. Situations involving dementia-related needs, a transition home after hospitalization or caregiver fatigue may also call for input from a physician, nurse or other licensed professional.

Because the recognition was announced by the company, readers should treat it as a prompt for research rather than an independent ranking that determines which agency is best. Families can review the service agreement, caregiver policies, references, licensing information where applicable, and the process for handling concerns. These details help establish expectations before services begin.

For West Valley residents, the local connection is practical: an older neighbor or relative may want help at home while keeping familiar routines and community ties. A provider with a Summerlin office gives families a nearby point of contact, while its listed service area extends to communities elsewhere in the valley. Whether the arrangement works will depend on fit, availability, communication and the preferences of the person receiving care.

Families interested in A Better Solution In Home Care Summerlin can review its service-area details, request an assessment and ask about caregiver coverage, costs and communication. Those conversations can help determine whether its non-medical support fits the client’s routines, preferences and safety needs.